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David Norris

Scaling online operations

📍 London

Do X in order to achieve Y

Or - what is a vision and why it is different to a strategy... A vision focuses on tomorrow and describes what an organisation wants to ultimately become. The strategy focuses on today and what an organisation does to achieve the vision. Both vision and strategy are vital in directing

Decisions, decisions

Your manager invites you to a meeting... Which of the following 3 invitations is most useful? Meeting invite 1 "We are meeting later today to discuss issue X. I need to make a decision on the issue this week because if I don't, Y will happen. I would like you

Board paper templates

Need to write a board paper? Here's a couple of templates to get you started. Generally papers will either be created to update the board and keep them informed or to ask for a decision that requires board approval. See below for a template for each. Update or delete any

Mission Driven Tactics and OKRs

Between World War I and World War II saw the development of one of the world’s most formidable fighting forces. It was an army with 4,000 senior commanders. It was the German Wehrmacht. If I was a soldier in the British or Russian Army at that time and

Purpose, learning and freedom

(Or - why I chose to work here) I'm 4 months into a new job. The culture was a big draw for me. When we talk about our culture we’re talking about a shared way of doing things. Is it is the glue that helps us to collaborate and

Be One Team

I wasn’t planning on jumping into the lake. Standing on the shore afterwards, I was surprised how warm I felt. It was a cold October day and it was drizzling. My feet were grounded on the stony shore and the icy rush that I had felt only a minute

8 books

In the last year I've been reading and I've come out the other side with a profound change in my understanding of why the human world is how it is, why we do what we do and how we make decisions. We're more connected as a species than we've ever

Tactics to get a good deal

At some point in life, you're going to need to negotiate. Whether it's buying a used car, a house, agreeing a salary for a new job, buying (or selling) software or agreeing terms with an investor, negotiation will come your way whether you like it or not. There are a

Initiate

Which start up founder gave us this advice? > The clear vision is important - then you keep pressing on, or indecision takes place. Of course you have to be prepared to change plans - it's a balance. Be inflexible and drive on into trouble, be a ditherer and get nowhere.

Good business

As a teenager I couldn't quite get my head around business terminology. Words like operations, marketing, supply chain and procurement meant nothing to me. It seemed that business was complicated. My Mum was a Pharmacist and my Dad an Electrical Engineer. I could understand what they did but no-one really