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David Norris

Scaling online operations

📍 London

Friday Feeding Vol. 16

Each Friday I share 5 articles that I found interesting or useful. This week, these 5 stood out... My startup failed, and this is what it feels like… [https://medium.com/@nikkidurkin99/my-startup-failed-and-this-is-what-it-feels-like-c5d64b3ae96b] by Nikki Durkin [https://twitter.com/nikkidurkin99] * Wow - this is an excellent read. Startups are hard.

Unlock Creativity By Clustering Meetings

Clustering meetings in your calendar can boost creativity and output. A third to half of my week is booked before the week starts; in meetings. Sometimes more than half. Some people like to have some slack around their meetings so they have time to prepare or follow up after each.

Meaningful Metrics: User Session Cohorts

Many startups in their quest for customers measure visits to their site or app. Great start. Then they measure how many come back again - the returning user. This is useful to a point. A returning user can be returning on the same day, the next day or 90 days

Questions You Can Ask in a Team Survey

I'm a great fan of using research to properly understand customers. In lean startup methodology the process of customer discovery is a critical phase which helps the team understand better the problem they are trying to solve. Great companies have a deeper understanding of their customers. They interview

The Right Way To Ask For An Introduction

Odds of entrepreneurial success are improved with getting introduced to potential customers, investors, candidates, analysts and partners. However, there's a right way and a wrong way to ask for and make introductions. As I often find myself in the position of making introductions, I've found a

Friday Feeding Vol. 15

Each Friday I share 5 articles that I found interesting or useful. Here's this week's batch... How to do a Product Critique [https://medium.com/the-year-of-the-looking-glass/how-to-do-a-product-critique-98b657050638] by Julie Zhuo [https://twitter.com/joulee] * Julie provides a very useful checklist of questions to ask yourself when

100% Commitment is Easier Than 98%

[http://commons.wikimedia.org/wiki/File%3ASir_Chris_Hoy_London_2012.jpg] Chris Hoy knew what committment was. He'd train on a stationary bike to develop his power, so hard that it hurt. > 'It's the worst pain imaginable,' he says. 'You feel

(Not) Hiring a Technical Cofounder

I was at a Cofounder event earlier this week. At the beginning of the evening, participants were asked to raise their hands if they were; a) a business expert looking for a technical co-founder or b) a technical expert looking to join up with a business co-founder No surprises that

The Future's Bright. The Future is Printed in 3D.

[http://commons.wikimedia.org/wiki/File%3APrinting_with_a_3D_printer_at_Makers_Party_Bangalore_2013_12.JPG] At the weekend I was having breakfast at a friends house. On the table was a plastic nut and bolt. He showed it to me with some pride. I knew there must

Toolkit: The Problem Tree

I recently wrote; when pitching VCs, state the problem before the solution [https://norrisnode.com/pitching-vcs-explain-the-problem-before-the-solution/]. Ask yourself first though, do you REALLY understand the problem? A product (or service) is a response to a problem. Making sure you understand the problem thoroughly will stand you in good stead when